The crisis management service requests fast and effective responses in order to attest that our voice and our version of what is happening is heard. By the time a person or organization are involved in a whirlwind of an online crisis it is essential to give a quick answer.

What is the use of the crisis management service?

Idonms analysts advise you on how to develop an integrated strategy to fit the items set forth below :

• Conduct a research to understand all the elements integrated to the crisis and define the potential impact.
• Review and give the necessary priority to online communication whether it is for the media or for online and offline audience.
• Contenidos Online monitorizados adecuados con la crisis según se van produciendo en tiempo real.
• Review and develop a strategy with the crisis team before starting to produce a response.
• Enable the conversation and take the initiative rather than be dragged by the events.
• After the worst of the crisis was over, they begin to modify the presence and online communication strategy depending on what is necessary when processing all the feedback.
• Coordinate and organize the traditional communication department and the right person.